🔒 Your Privacy is Our Priority
At JyotishGyanpeeth, we understand the sensitive nature of personal information shared during astrology and numerology consultations. This Privacy Policy explains how we collect, use, protect, and respect your personal data in compliance with applicable privacy laws.
Information We Collect
Personal Information
Basic Details: Full name, email address, phone number, age
Birth Information: Date of birth, exact time of birth, place of birth
Contact Information: Mailing address, preferred communication method
Consultation Details: Questions asked, areas of concern, specific requirements
Technical Information
Website Data: IP address, browser type, device information
Usage Analytics: Pages visited, time spent, interaction patterns
Cookies: Session cookies for website functionality and user experience
Payment Information
Payment Gateway: All payments processed through Razorpay
Transaction Data: Payment amount, date, transaction ID
Security Note: We do NOT store credit card or banking details
How We Use Your Information
Primary Uses
Consultation Services: Provide accurate astrological and numerological readings
Chart Preparation: Create detailed birth charts and numerological profiles
Communication: Send appointment confirmations, consultation reports, and follow-ups
Service Improvement: Enhance consultation quality and website functionality
Marketing Communications
With your explicit consent, we may send you:
Monthly astrological insights and predictions
Special consultation offers and packages
Educational content about astrology and numerology
Event notifications and workshops
You can unsubscribe from marketing communications at any time.
Data Protection & Security
🛡️ Security Measures
We implement multiple layers of security to protect your sensitive information:
Technical Safeguards
SSL Encryption: 256-bit SSL encryption for all data transmission
Secure Servers: Data stored on secure, encrypted servers
Access Control: Limited access to authorized personnel only
Regular Backups: Secure, encrypted backups of all client data
Administrative Safeguards
Staff Training: Regular privacy and security training for all team members
Confidentiality Agreements: All staff bound by strict confidentiality agreements
Data Minimization: We collect only necessary information for consultations
Regular Audits: Periodic security audits and vulnerability assessments
Information Sharing & Third Parties
We respect your privacy and do not sell, rent, or trade your personal information. Limited sharing occurs only in these circumstances:
Authorized Third Parties
Razorpay: Secure payment processing (they have their own privacy policy)
Email Service Providers: For sending consultation reports and communications
Website Hosting: Secure cloud hosting providers with strong privacy commitments
Analytics Tools: Google Analytics (anonymized data only)
Legal Requirements
We may disclose your information only when required by law or to:
Comply with legal processes or court orders
Protect our legal rights and property
Ensure safety of our clients and staff
Prevent fraud or illegal activities
Your Privacy Rights
✨ You Have Control
As our valued client, you have several rights regarding your personal information:
Your Rights Include
Access Right: View all personal data we hold about you
Correction Right: Update or correct any inaccurate information
Deletion Right: Request deletion of your personal data (subject to legal requirements)
Portability Right: Receive your data in a structured, machine-readable format
Restriction Right: Limit how we process your personal information
Objection Right: Object to processing for marketing purposes
How to Exercise Your Rights
To exercise any of these rights, simply contact us at privacy@jyotishgyanpeeth.com or call us directly. We will respond within 30 days of receiving your request.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Active Clients: Data retained while you remain an active client
Consultation Records: Kept for 7 years for reference and follow-up consultations
Payment Records: Retained for 7 years as required by financial regulations
Marketing Data: Retained until you unsubscribe or request deletion
Automatic Deletion
After the retention period expires, your data is automatically and securely deleted from our systems unless you request an extension for continued services.
Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18 without explicit parental consent.
Parental Consent Required
If a consultation is requested for a minor, we require:
Written consent from parent or legal guardian
Parent/guardian must be present during online consultations
All communications directed to parent/guardian
International Data Transfers
Your data is primarily stored and processed in India. If we need to transfer data internationally, we ensure:
Adequate Protection: Recipients provide equivalent privacy protection
Legal Safeguards: Appropriate legal mechanisms in place
Your Consent: Explicit consent for sensitive data transfers
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes:
We will notify you via email before changes take effect
Updated policy will be posted on our website with revision date
Continued use of our services constitutes acceptance of updates
Stay Informed
We recommend reviewing this policy periodically to stay informed about how we protect your information.