📋 Agreement to Terms
By accessing or using JyotishGyanpeeth's services, including booking consultations with Dr. Sonika Jainn, you agree to be bound by these Terms and Conditions. Please read these terms carefully before using our services.
Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you ("Client," "User," or "You") and JyotishGyanpeeth ("We," "Us," or "Our"). By using our website, booking consultations, or engaging with our services, you acknowledge that you have read, understood, and agree to comply with these terms.
⚠️ Important Notice
If you do not agree with any part of these terms, you must not use our services or website. Continued use of our services after any modifications to these terms constitutes acceptance of the updated terms.
Service Description
Our Services
JyotishGyanpeeth provides professional astrology and numerology consultation services through Dr. Sonika Jainn, including but not limited to:
Vedic Astrology Consultations: Birth chart analysis, planetary predictions, and remedial guidance
Numerology Readings: Life path number, destiny number, and numerological insights
Compatibility Analysis: Relationship and marriage compatibility assessments
Career Guidance: Professional direction based on astrological and numerological analysis
Remedial Solutions: Gemstone recommendations, rituals, and spiritual remedies
Service Limitations
Our services are provided for guidance, entertainment, and educational purposes only. These consultations should not replace:
Professional medical advice, diagnosis, or treatment
Legal counsel or financial advice
Mental health counseling or therapy
Critical life decision-making without due consideration
Booking & Consultation Process
Booking Requirements
Age Requirement: You must be at least 18 years old to book consultations
Accurate Information: Provide correct birth details (date, time, place) for accurate readings
Valid Contact: Provide working phone number and email address
Payment: Full payment required at time of booking through Razorpay
Consultation Scheduling
Scheduling Process
Select preferred consultation type and duration
Choose available time slot from our calendar
Complete payment through secure Razorpay gateway
Receive confirmation email with consultation details
Join consultation via provided phone/video link at scheduled time
Preparation Guidelines
To ensure the best consultation experience:
Have your specific questions prepared in advance
Ensure stable internet connection for video consultations
Choose a quiet, private environment
Keep birth certificate or accurate birth details ready
Be punctual - consultations start on scheduled time
Payment Terms
Payment Processing
All payments are processed securely through Razorpay, India's leading payment gateway, ensuring complete security of your financial information.
Accepted Payment Methods
Credit Cards (Visa, MasterCard, RuPay)
Debit Cards from all major banks
Net Banking (all major Indian banks)
UPI (Google Pay, PhonePe, Paytm, BHIM)
Digital Wallets (Paytm, Amazon Pay)
Pricing Policy
Currency: All prices displayed in Indian Rupees (INR)
Taxes: All applicable taxes included in displayed prices
Gateway Charges: Any payment gateway charges borne by client
Price Changes: Prices subject to change without prior notice
Payment Security
We never store your payment information. All transactions are processed through Razorpay's secure, PCI DSS compliant systems with 256-bit SSL encryption.
Cancellation & Rescheduling Policy
⚠️ Strict No Cancellation Policy
All bookings are FINAL and NON-REFUNDABLE. Once payment is processed, cancellations are not permitted under any circumstances.
Why No Cancellations?
This policy exists because:
Dr. Sonika Jainn dedicates significant preparation time for each consultation
Detailed chart analysis and research begins immediately after booking
Time slots are exclusively reserved and cannot be offered to other clients
Personalized reports and recommendations are prepared in advance
Rescheduling Options
Limited Rescheduling Available
One Free Rescheduling: Allowed with minimum 24-hour advance notice
Emergency Situations: Considered on case-by-case basis (medical emergencies, natural disasters)
No-Show Policy: Failure to attend forfeits consultation without refund
Late Arrival: Consultation time reduced accordingly, no extension provided
Technical Issues
If technical problems on our end prevent the consultation:
Immediate rescheduling to next available slot
Additional consultation time to compensate for lost time
Alternative communication method (phone if video fails)
User Responsibilities
Client Obligations
Accurate Information: Provide correct birth details and personal information
Respectful Communication: Maintain courteous and professional interaction
Punctuality: Join consultations on time and be prepared
Privacy Respect: Do not record consultations without explicit permission
Reasonable Expectations: Understand the nature and limitations of astrological guidance
Prohibited Activities
The following activities are strictly prohibited:
Sharing consultation recordings or reports without permission
Using abusive, threatening, or inappropriate language
Attempting to hack, disrupt, or damage our website
Misrepresenting identity or providing false information
Using services for illegal or harmful purposes
Intellectual Property Rights
All content, methodologies, and materials provided by JyotishGyanpeeth and Dr. Sonika Jainn are protected by intellectual property laws.
Our Rights
Website Content: All text, images, graphics, and design elements
Consultation Reports: Personalized astrological and numerological analyses
Methodologies: Proprietary consultation techniques and interpretive methods
Trademarks: JyotishGyanpeeth name, logos, and associated marks
Usage Restrictions
You may not:
Reproduce, distribute, or sell our consultation reports
Use our content for commercial purposes without permission
Copy or adapt our website design or functionality
Use our trademarks or branding in any unauthorized manner
Limitation of Liability
⚠️ Important Legal Disclaimer
JyotishGyanpeeth and Dr. Sonika Jainn shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services.
Specific Limitations
Decision-Based Damages: Losses from decisions made based on consultation advice
Financial Losses: Investment or business decisions influenced by astrological guidance
Relationship Issues: Marriage, relationship, or family decisions based on compatibility readings
Career Consequences: Job or career changes based on astrological recommendations
Health Matters: Any health-related decisions influenced by consultations
Maximum Liability
In any event, our maximum liability shall not exceed the amount paid by you for the specific consultation in question.
Governing Law & Dispute Resolution
Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of courts in Ghaziabad, Uttar Pradesh, India.
Dispute Resolution Process
Step 1: Contact us directly to resolve the issue amicably
Step 2: Mediation through mutually agreed mediator if direct resolution fails
Step 3: Legal proceedings in appropriate Ghaziabad courts if necessary
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. When we make significant changes:
Updated terms will be posted on our website with revision date
Existing clients will be notified via email about major changes
Continued use of services constitutes acceptance of updated terms
You may terminate your account if you disagree with changes
Stay Informed
We recommend reviewing these terms periodically to stay informed about any updates that may affect your use of our services.